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Melissa Kay Jones - Blog - Customer Self-Service Examples

9 Customer Self-Service Examples

October 26, 2020 · In: Operations

What customer self-service resources do you use? Customer self-service is an important part of the online shopping experience. It can help increase conversions and reduce complaints. Let's review 9 different customer self-service examples. Pages Care Page A dedicated Care Page is ...

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Melissa Kay Jones - Blog - Chasing Goals Intentional Living

Chasing Goals vs Intentional Living

October 14, 2020 · In: Mindset, Notion

Do you get frustrated chasing goals? Chasing goals has us searching for the perfect strategy or tool. We think the tool will help us achieve our goals better and quicker. The tool rarely makes a difference. The difference is in the actions we choose, intentional living.  This is the ...

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About Me
Hi, my name is Melissa. I'm passionate about helping leaders in small businesses better serve their teams and clients. I became a full-time business coach in 2015. Previously, I held leadership roles in health insurance, new home construction, property management, and retail. I value family, faith, freedom, and entrepreneurship. I stay curious by reading and exploring. I enjoy coffee, design, flowers, and football.

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Story of Shine Bright

Shine Bright has been my signature since 2012. It is a reminder to you and me to be the best version of ourselves. Inspired by this quote: “the closer we get to being who we are meant to be…the brighter we shine.” ✨
 

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