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Melissa Kay Jones - Leadership Operations - How I Manage My Inbox

How I Manage My Inbox

June 29, 2022 · In: Operations

Serving people well requires excellent organization and communication. 10 years ago I created a system to manage my inbox. The processes in the system help me respond promptly with the necessary information, be proactive, and reduce overwhelm while serving multiple clients and their ...

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Melissa Kay Jones - Blog - Leadership Operations - Client Feedback

4 Types of Client Feedback

October 19, 2021 · In: Operations

Feedback is crucial to growth. It helps you understand what's working and what's not. There are multiple ways to collect feedback. I am going to share the 4 types of client feedback I use frequently and how I use them.  These don't replace regular 1:1 conversations with your ...

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Melissa Kay Jones - Blog - Reset Your Digital Office (5)

Reset Your Digital Office | Part 3

January 10, 2021 · In: Operations

Reset your digital office. Create space for creativity, productivity, and excellence in your day. We will do this by organizing your cloud, desktop, and mobile devices.  Part 1 | Part 2 | Part 3 Digital clutter weighs us down with things that no longer serve us. This happens because we ...

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Melissa Kay Jones - Blog - Reset Your Digital Office (4)

Reset Your Digital Office | Part 2

January 7, 2021 · In: Operations

Reset your digital office. Create space for creativity, productivity, and excellence in your day. We will do this by organizing your cloud, desktop, and mobile devices.  Part 1 | Part 2 | Part 3 Digital clutter weighs us down with things that no longer serve us. This happens because we ...

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Melissa Kay Jones - Blog - Reset Your Digital Office (1)

Reset Your Digital Office | Part 1

January 5, 2021 · In: Operations

Reset your digital office. Create space for creativity, productivity, and excellence in your day. We will do this by organizing your cloud, desktop, and mobile devices.  Part 1 | Part 2 | Part 3 Digital clutter weighs us down with things that no longer serve us. This happens because ...

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Melissa Kay Jones - Blog - Are Your Goals Stopping Points or a Lifestyle

Are Your Goals Stopping Points or a Lifestyle?

June 10, 2020 · In: Mindset

Are your goals stopping points or a lifestyle? Does your lifestyle support your goals? You might be re-evaluating your business and personal goals for the year. What seemed like a great goal earlier this year may have been derailed. Whenever there is a gap between your habits and your goals, ...

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WELCOME

About Me
Hi, my name is Melissa. I'm passionate about helping leaders in small businesses better serve their teams and clients. I became a full-time business coach in 2015. Previously, I held leadership roles in health insurance, new home construction, property management, and retail. I value family, faith, freedom, and entrepreneurship. I stay curious by reading and exploring. I enjoy coffee, design, flowers, and football.

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Story of Shine Bright

Shine Bright has been my signature since 2012. It is a reminder to you and me to be the best version of ourselves. Inspired by this quote: “the closer we get to being who we are meant to be…the brighter we shine.” ✨
 

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