Unplug from Work with Confidence
Can you turn on your “out-of-office” and trust the business will run smoothly?
If you struggle to unplug, you’re not alone. It’s a common challenge for many leaders in business. And stems from a lack of confidence in our support systems and relationships. We aren’t fully confident to delegate and let go.
First, we review what’s important to you. What does your ideal support system include? What does the system allow you, your clients, partners, and team to do?
Next, we assess the processes you have in place. What empowers people to continue working successfully? What causes bottlenecks or delays?
Then we discuss how to refine or create new processes to support your relationships. We work through the types of conversations needed to build confidence and trust.
Relationship-focused systems give you and your team freedom. Freedom to spend time with family, travel, and work on visionary projects with confidence.
Working with me gives you access to 20 years of leadership experience. Experience serving customers and teams in multiple industries for small businesses and Fortune 500 companies. You get the benefit of the lessons I learned.
- Serving Customers with Confidence
- Leading Teams with Confidence
- Strengthening Confidence in Self
Together, we create a 90-day plan of action to help you strengthen your relationships with clients, peers, and team. With shared knowledge and new support tools in place, you can unplug with confidence!
Helping you create relationship-focused systems so you can unplug with confidence.
Supporting your growth
I’m melissa, your coach!
I enjoy helping clients find solutions. I’ve served customers and lead teams in health insurance, new home construction, property management, and retail. I’ve coached founders of small businesses in copywriting, food, floral design, photography, web design, and wedding to create support systems. My experience is diverse but has one thing in common. “How can I best serve the person in front of me?” I apply this same practice when coaching and creating systems to support your growth!
A Relationship Focused Process
Starts with you sharing your role, experience, and what’s important to you. Then we discuss strengths, challenges, and expectations.
Next, we look at your opportunities. You share your desired goals. We create a 90-day plan for improvement with weekly coaching.
Then implement processes and practice conversations to build your support system. Coaching sessions include notes and action items.
Finally, review the actions you took and the results. We discuss what went well and areas to refine so you continue to see growth.
Discover relationship-focused systems
What Clients Say
Melissa has transformed our mission-driven company from a passion-driven project into a successful business within a few months.
She helped us determine goals, sharpen our mission and values and develop processes based on her years of experience.
Thanks to Melissa, we are now able to run our business smarter and more simply: an amazing combination.
She anticipates how we can grow, creates clear action steps we can take to achieve that growth and, by following her expert business lead and judgment, our business is already seeing exponential success. Her expertise in administration, marketing and e-commerce is exceptional, matched only by her kind, generous and good-humored approach.
Marie | Tomato Bliss
I hired Melissa when my small business brought on its first full-time employee and second part-time employee.
Melissa worked with me to implement processes and systems for training, employee management, and overall workflow management that have put me leaps and bounds beyond where I would have been on my own.
Walking away from this experience, I have two employees that are trained in such a way that they are almost autonomous in their roles (rather than always waiting for me to delegate responsibilities to them), a company structure that makes sense and is efficient, and a strong start to a company handbook. I can’t say enough positive things.
Malori | Form Floral
This year was a huge year for my business and I knew that if I was going to continue to grow (and serve my clients well) that I needed help. I was happy to find Melissa through a fellow business owner and friend who could not stop bragging about working with Melissa and now I know why!
Melissa helped me uplevel all the systems throughout my company. Having hired a new studio manager in the spring, I knew I needed help getting all our systems in place and Melissa was a total rockstar.
She was able to lead me through creating and maintaining new processes and honing current ones, all while giving me advice on what steps to take next. Having a business coach like Melissa to lean on and learn from has been so incredibly beneficial! Looking forward to 2018 I feel much better equipped to handle an increased workload and serve clients better and more efficiently.
Lauren | Be Peachie
Questions? I have answers!
How much does coaching cost?
Cost is relative to the scope of work and results desired. The discovery call allows you to share what you need so I can provide you personalized services within your budget.
What is the payment structure?
With a 90-day commitment, you pay 50% before day 1, the next 25% before day 31, and the final 25% before day 61.
What is the refund policy?
You may view the Refund and Return policy, [HERE]
Who is coaching not for?
If you have a hard time trusting others and letting go, it will be challenging to see results.
When are coaching calls?
Coaching calls are recurring weekly for 45-minutes. You pick the day and time. If you need to reschedule a specific meeting, you have flexibility.
What platform is used for coaching?
You may choose audio-only or video. Zoom is used to make it easy to share screens as needed.
What systems do you work with?
I use Google and Notion for my business. I’m experienced with Basecamp. I can quickly adapt to Asana, Trello, Dubsado, or your preferred system.
Why a 90-day commitment?
It takes time to see the impact of change. I work beside you to understand your needs and refine the process along the way instead of providing a quick fix.