3-part series on Curiosity: Leadership | Mindset | Operations Moderating curiosity in a world of many options can be tough. You've probably heard these popular sayings: Curiosity killed the cat. Stay in your lane. Mind your own business. We hear them so often we internalize them. These ...
Encourage Curiosity
3-part series on Curiosity: Leadership | Mindset | Operations Do you encourage your team's curiosity? I was always curious about other departments at the companies where I worked. Browsing the intranet and looking through open folders. I viewed marketing projects, future construction blueprints, ...
Create Internal Harmony
3-part series on Unity: Leadership | Mindset | Operations To facilitate unity, we must know ourselves first. This requires work and reflection. What are your values? What do you believe and why? How have your values and beliefs evolved over time and why? What are you willing to sacrifice for ...
Create Customer Consensus
3-part series on Unity: Leadership | Mindset | Operations How do you create consensus with an angry customer? They're tagging you on social media and leaving negative comments. How do you respond? Ignore them? Delete the comments? Or acknowledge their frustration and ask to connect via ...
A Path Towards Unity
3-part series on Unity: Leadership | Mindset | Operations How do we chart a path towards unity? It doesn't require everyone to be like-minded. But it needs everyone to share the vision and believe in the mission. Define Vision & Mission First, define the vision and mission. ...
What to do When Losing a Key Team Member
Losing a key team member is tough. Both involuntary (fired) and voluntary (resignation) can cause you to question yourself. "Did I do enough while they were here?" "What could I have done differently?" I've been there as a corporate hiring manager and a small business owner. The common refrain ...
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