Delegation is one of the biggest challenges to growth. The first step is knowing what small business tasks to retain and what to delegate. Then how to ask for or get help. Finally, how to manage expectations and delivery of help. You might self-identify as having a Type-A personality. I do. We ...
4 Types of Client Feedback
Feedback is crucial to growth. It helps you understand what's working and what's not. There are multiple ways to collect feedback. I am going to share the 4 types of client feedback I use frequently and how I use them. These don't replace regular 1:1 conversations with your ...
How to Host a Productive Meeting
Do you feel like meetings eat up most of your time? It is hard to host a productive meeting when there isn't a clear agenda, everyone feels they must be included, and conversations turn into tangents. Follow these 5 steps to improve the productivity of your meetings. 1. Determine purpose Is ...
3 Steps to Achieve Team Buy-In
A reader submitted this question: "What are some effective strategies to get your team “buy-in” on your vision?" How to Achieve Team Buy-In Having a clear vision, mission, and values are instrumental to achieve team buy-in. They're part of the process. As a leader, you'll find yourself ...
Defining Performance for Floral Design Team
CASE STUDY Malori Maeva Form Floral @formfloral Defining Performance The first thing we did was define the roles of Seasonal Account Manager and Assistant Floral Designer for her team. Defining the role and responsibilities of each team member helps them know how they contribute to ...
10 Practices for Success
I put in my two-week notice 7 years ago. In one of the last emails to my team, I shared my top 10 personal codes for success. Here it is again without edits. My top 10 practices for success BE PRESENT! Smile or say hi when passing someone in the office or when running errands. It makes ...
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