I love to shop small businesses. Many have been able to flourish due to the bull market and excess cash during the pandemic. But now customers are being more selective with where they shop due to inflation and recession. This creates a challenge for small businesses. And many small businesses ...
Lead with Excellence Vol 01 Issue 01
Leading Through the Holiday Season What's in this issue? Leadership Respect People's OOO Holiday reminder for bosses, managers, owners. Respect people’s OOO. A recharged team member performs better than a stressed out anxious team member. Being a leader is a responsibility which ...
Will Your Hand Be Forced?
When we delay making a decision...When we ignore the problem...When we avoid the uncomfortable decision.... ...we're just delaying the inevitable. Many times what is delayed gets worse and magnified. Then instead of you getting to choose how to respond and manage the situation your hand gets ...
Congruency Creates Confidence
You've heard these questions before. But when followed they create confidence. Confidence because you have the experience and daily practice to back it up. Confidence because those around you (clients, peers, and team) see your words in action thus increasing respect and trust. Congruency ...
How I Manage My Inbox
Serving people well requires excellent organization and communication. 10 years ago I created a system to manage my inbox. The processes in the system help me respond promptly with the necessary information, be proactive, and reduce overwhelm while serving multiple clients and their ...
5 Steps to Keep A Healthy Vendor Relationship
" What is a great way to speak with a vendor after an event if they didn’t perform up to your standards/expectations if you would still like to work with them and continue a healthy vendor relationship?" Question submitted by B.E. Keep a Healthy Vendor Relationship 1. Review First, ...
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