Helping you be the leader teams love to work for, business partners respect, and customers refer to their friends.
Does your team enjoy coming to work? Are your customers repeat purchasers? Our relationships determine the success of our business. How we communicate can make or break relationships. Your role as a leader is important.
This site is a resource for leaders who are passionate about serving people. Leaders who understand how your role impacts your team’s performance, company culture, customer experience, and industry standards.
In the Library, you’ll find topics to help strengthen relationships with your team, self, and customers.
- Leadership focuses on relationships with your team.
- Mindset addresses the relationship with yourself.
- Operations provides practical tips for relationships with customers.
I’ve held leadership positions for over 20 years in multiple industries (health insurance, property management, retail, real estate) and in non-profit organizations (literacy, marketing). Many times I was promoted based on performance and not given leadership training. I learned a lot of hard lessons along the way. Those lessons challenged me to want to do better. I studied leadership more and bounced thoughts regularly with a mentor. Both of these helped me with self-reflection and growth. I’m still learning every day.
Get the leadership support I lacked. As you go through your own journey, use the Library as a resource. Or if you want a guide to help you navigate through challenging situations, let’s chat.
Your relationships define your legacy as a leader. How will people remember you? Will you be the leader who helped your team advance in their career? Will you be the leader who brightened a customer’s day? I believe you will be that leader because relationships matter to you. I look forward to your growth!
Let’s grow together.
What People Say
Melissa has transformed our mission-driven company from a passion-driven project into a successful business within a few months. She helped us determine goals, sharpen our mission and values and develop processes based on her years of experience.
Marie krane
I’d encourage others to jump at the opportunity to have Melissa as an expert facilitator for both in-person and digital events. We accomplished a lot in just 60-minutes.
tom tate
It was always a joy to help recruit a team for Melissa because I truly felt the new hires in her command would be working with an amazing leader. She advocates for her staff very well, and she has a passion for inspiring others to greatness.
ashley hobbs
Where You’ve Heard Me
Workshops
- MeetEdgar (2019)
- Event Business Virtual Summit (2019)
- Trouvaille Workshop (2017, 2016)
- Fill My Cup Retreat (2017)
- Collegiately Creative Conference – Iowa State University (2016)
- Nashville Wedding Planners Retreat (2016)
- Go Blog Social (2015)