MISSION
helping you better serve clients and teams through leadership support and operational tools
VALUES
celebrate the small things – practice gratitude, plant seeds, find beauty in the ordinary
choose love over fear – seek to understand versus defend, anticipate needs, guide with grace
embrace challenges – stay curious, friction refines, think big, courage for truth
lead with excellence – show instead of tell, disciplined, attention to detail
shine bright – be the good, light the way, stand up, inner confidence
Relationships are central to Success
How you communicate as a leader with your team, clients, and peers is critical to the longevity of your business. Whether you’re providing feedback to team members, servicing clients, or working alongside peers you have an impact on people.
Does your team enjoy their work? Are you helping them grow?
Are you nurturing relationships with peers in the industry? Are you leading with excellence?
Do you have repeat clients? Do they refer you to friends?
I provide coaching for leaders in small businesses who desire to serve people well. You understand your role impacts your team’s performance, company culture, client experience, and industry standards. You’re constantly learning. Striving to be a better leader as a manager, founder, or small business owner.
Get the leadership support you crave
I’ve held leadership positions for over 20 years in multiple industries (health insurance, property management, retail, real estate) and in non-profit organizations (literacy, marketing). Many times I was promoted based on performance yet lacked the soft skills needed to effectively lead a team. I learned a lot of hard lessons along the way.
The challenges I faced forced me to reevaluate my behavior, communication skills, and expectations. I wanted to show up better for the team members I cared about. This led me to seek out feedback, resources, and mentors to help me grow.
As you grow in your leadership role,
- refer to the Journal for how-tos and shared experiences in leadership, mindset, and operations
- browse Community Questions or submit your own
- view my Tips for quick actionable advice
- choose a Coaching option to support your needs
I believe you’re here because relationships matter to you. I look forward to providing leadership support for your growth!
What Peers Say
I had the privilege of having Melissa as a speaker for the Inaugural Event Business Summit. As an event producer, having a speaker who is committed to making the event a success, is easy to work with and delivers an EXCEPTIONAL workshop is a gift to our team AND our attendees.
Thank you for the wonderful experience and preparation leading up to the event and for delivering one of our highest rated sessions.
Mahoganey Jones
Melissa K. Jones is a pro! I had the pleasure of co-hosting a live digital workshop with Melissa, “How to Simplify Your Work and Focus on What Matters!” Working with Melissa was fantastic. While collaborating on the session topic and details, Melissa provided candid feedback, pushed back on anything that was unclear, and asked helpful questions about our target audience and ideal attendee.
I’d encourage others to jump at the opportunity to have Melissa as an expert facilitator for both in-person and digital events. We accomplished a lot in just 60-minutes.
Tom Tate
I have worked on hiring projects with Melissa for nearly two years, and in that time, I have witnessed her exemplify the skills involved in hiring and training. Melissa is a no-nonsense manager with high expectations for herself and others, a very strong attention to detail, and a keen understanding of human resource management and motivational leadership. Melissa is an absolute “class act”. Her professionalism is second to none, and she is a joy to be around. She has a strong moral character and a very intense desire to see others succeed. It was always a joy to help recruit a team for Melissa because I truly felt the new hires in her command would be working with an amazing leader. She advocates for her staff very well, and she has a passion for inspiring others to greatness. I have an immense amount of respect for Melissa, and would be honored to have her as a part of my business plan. She truly is a very inspiring person, and would be an asset to any business.
Ashley Hobbs
Melissa and I worked together with one of my clients. Melissa was very good to stay in communication with everyone involved in the transaction. It was sometimes challenging and Melissa was able to help us to continue to move foward at crucial times. She was very patient and professional! I would highly recommend her!
Liz Michael
Where You’ve Heard Me
Blogs
- Shogun (2020)
- Visme (2019) (1, 2)
- Voyage Chicago (2018)
- Cedar & Rush (2015)
- Day Designer (2015)
Podcasts
- Creative Biz Rebellion
- Influential Gal
- Office Talk
- She Did It Her Way (Episodes 13, 47)
- Women Leading People
Workshops
- Design Leadership Network Forum (2022)
- MeetEdgar (2019)
- Event Business Virtual Summit (2019)
- Trouvaille Workshop (2017, 2016)
- Fill My Cup Retreat (2017)
- Collegiately Creative Conference – Iowa State University (2016)
- Nashville Wedding Planners Retreat (2016)
- Go Blog Social (2015)
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